SureFly Mobile’s  Policy

SureFly Mobile has a no tolerance spam policy. SureFly Mobile’s customer support actively monitors large import lists and sms messages going to a large number of subscribers. Any customer found to be using SureFly Mobile for spam will be immediately cut-off from use of the product. If you know of or suspect any violators, please notify us immediately at

Every text message contains mandatory opt-out instructions – those individuals who try to remove these instructions will be warned that they are doing so. If the instructions are removed or de-activated in any way, SureFly Mobile will terminate the customer’s account.

What is Spam?
Spam is unsolicited messages. By sending text messages to only to those who have requested to receive it, you are following accepted permission-based text messaging guidelines.

What constitutes a Preexisting business relationship?
The recipient of your text message has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with you.

What constitutes consent?
The recipient of your text message has been clearly and fully notified of the collection and use of his/her mobile number and has consented prior to such collection and use. This is often called informed consent.

Isn’t there a law against sending Spam?
The federal anti-spam law went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spammers. The law is specific about requirements to send commercial email and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment for up to 5 years.

The Mobile Marketing Association has created Committees in order to actively establish industry-wide, national and international best practices and guidelines for mobile marketing.

Each Committee has developed a set of action-oriented initiatives, which they lead. Committee chairs and participants provide expertise and a wealth of hands-on experience and knowledge that helps to focus and clarify each initiative and achieve results. Committee participation is a key way that MMA members help to shape the future of mobile marketing.

How SureFly Mobile protects you from sending spam
SureFly Mobile is a permission-based mobile-marketing tool that follows the strictest permission-based philosophies:

  • Communication – Your SureFly Mobile registration page already states why you are collecting the site visitor’s mobile number, how you plan to use their address, and that you are following the embedded privacy policy. Additionally, by accepting our license agreement you have agreed to use only permission-based lists and never to sell or rent your lists.
  • Unsubscribe – Every text message sent from SureFly Mobile contains opt-out instructions, which allow your subscribers to opt-out of future mobile campaigns, and automatically updates your subscriber lists to avoid the chance of sending unwanted text messages to visitors who have unsubscribed.
  • Identification – Your HELP message information is correct because it is pre-set for you by SureFly Mobile. Your mobile campaign’s “From” address is verified and already accurately identifies you as the sender.
  • Contact Information – all of your HELP messages are pre-filled with your contact information including your web address information or toll-free number.